Make A Claim
To make a Platinum Supplemental Health Claim, please click here. You will be directed to the website of our marketing partner Platinum Supplemental Insurance. Their customer service specialists can help you with any questions and walk you through the process of filing your claim. You may reach them directly at 1-855-774-4495 – Monday through Thursday from 8 am-5pm (EST) and on Fridays from 8am-1pm (EST).
To make a Life Insurance Claim, please click here for a PDF form that can be downloaded and printed. Once completed, mail the form to our State Mutual Insurance claims office at P.O. Box 11864, Winston-Salem, NC, 27116.