State Mutual Insurance is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the State Mutual Insurance site and governs data collection and usage. By using the State Mutual Insurance site, you consent to the data practices described in this statement.

Collection of your Personal Information

State Mutual Insurance collects personally identifiable information, such as your email address, name, home or work address or telephone number. State Mutual Insurance also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by State Mutual Insurance. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by State Mutual Insurance for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the State Mutual Insurance site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through State Mutual Insurance public message boards, this information may be collected and used by others. Note: State Mutual Insurance does not read any of your private online communications.

State Mutual Insurance encourages you to review the privacy statements of Web sites you choose to link to from State Mutual Insurance so that you can understand how those Web sites collect, use and share your information. State Mutual Insurance is not responsible for the privacy statements or other content on Web sites outside of the State Mutual Insurance and State Mutual Insurance family of Web sites.

Use of your Personal Information

State Mutual Insurance collects and uses your personal information to operate the State Mutual Insurance Web site and deliver the services you have requested. State Mutual Insurance also uses your personally identifiable information to inform you of other products or services available from State Mutual Insurance and its affiliates. State Mutual Insurance may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

State Mutual Insurance does not sell, rent or lease its customer lists to third parties. State Mutual Insurance may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, State Mutual Insurance may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to State Mutual Insurance, and they are required to maintain the confidentiality of your information.

State Mutual Insurance does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

State Mutual Insurance keeps track of the Web sites and pages our customers visit within State Mutual Insurance, in order to determine what State Mutual Insurance services are the most popular. This data is used to deliver customized content and advertising within State Mutual Insurance to customers whose behavior indicates that they are interested in a particular subject area.

State Mutual Insurance Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on State Mutual Insurance or the site; (b) protect and defend the rights or property of State Mutual Insurance; and, (c) act under exigent circumstances to protect the personal safety of users of State Mutual Insurance, or the public.

Use of Cookies

The State Mutual Insurance Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize State Mutual Insurance pages, or register with State Mutual Insurance site or services, a cookie helps State Mutual Insurance to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same State Mutual Insurance Web site, the information you previously provided can be retrieved, so you can easily use the State Mutual Insurance features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the State Mutual Insurance services or Web sites you visit.

Security of your Personal Information

State Mutual Insurance secures your personal information from unauthorized access, use or disclosure. State Mutual Insurance secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

State Mutual Insurance will occasionally update this Statement of Privacy to reflect company and customer feedback. State Mutual Insurance encourages you to periodically review this Statement to be informed of how State Mutual Insurance is protecting your information.

Contact Information

State Mutual Insurance welcomes your comments regarding this Statement of Privacy. If you believe that State Mutual Insurance has not adhered to this Statement, please contact State Mutual Insurance at We will use commercially reasonable efforts to promptly determine and remedy the problem.